Can I give lower prices for bulk quantities?Solved
Shops buy from me in bulk and I want prices like 10+ at a lower price per unit.
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How do I change /blog/ in my blog post addresses to a word like /journal/?Solved
We call our blog 'The Journal', and I want the post addresses to match.
014
Can I change the Powered by text in my store footer?Solved
I want the footer credit to show my agency's name instead.
014
How do I change my admin password or profile picture?Solved
I want to update the password I use to log in to the admin, and add my photo.
01223
What happens when someone checks out as a guest?Solved
Many shoppers don't create an account. Do I lose their details?
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Can I ask customers for extra details, like a company name, when they sign up?Solved
I'd like to collect a GST number and business name from customers along with the usual name and email.
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On the Coupon-wise report, what is the difference between Discount given and Revenue?Solved
I want to know if a coupon was worth running, but I am not sure what each column means.
014
What are the "3 essentials" on the Get Found on Google page?Solved
The page says I have done 1 of 3 essentials. Which ones are left and do I need the rest?
016
How do I promote my store on WhatsApp?Solved
How do I share my products on WhatsApp Status?
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Can I pick a date range for most viewed products and top searches?Solved
I want to see what shoppers searched for during my Diwali sale only.
016
Can I hide one of my social media icons for a while without deleting it?Solved
We're pausing our Twitter account and I want its icon gone from the footer for now.
017
What is the difference between First touch and Last touch in the Marketing Attribution report?Solved
The same order seems to move to a different campaign when I switch between the two buttons.
015
Can Cartana write a whole blog post for me?Solved
I know what I want to write about but struggle to get started. Can the AI draft the article?
013
How do I see sales by product, category or customer location?Solved
I want to know which products and categories sell best, and where my buyers are.
01390
Can I give the chat assistant on my storefront its own name and picture?Solved
I want shoppers to chat with "Ava" with our own logo, not a generic assistant.
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Why does a customer get "No eligible items in your cart for this coupon"?Solved
The coupon is active and not expired, but one shopper keeps getting this message.
015
I clicked Decline on my own store and now the cookie banner never shows. How do I see it again?Solved
I was testing the banner and declined it. Now I can't see it anymore to check my changes.
016
Can I change the wording on the cookie banner's Accept and Decline buttons?Solved
I'd rather say "Allow cookies" and "No thanks" than the default text.
017
I restored a blog comment from Trash. Why isn't it showing on the post?Solved
I trashed a customer comment by accident and restored it, but it still does not appear under the article.
014
How do I let others promote my store and earn commission?Solved
Influencers want to promote my products.
01402
How do I create discount coupons?Solved
I want a 10% off code for my newsletter subscribers.
01319
Can I write an email campaign now and have it sent automatically later?Solved
I want my festival offer email to go out at 9 AM on the day, but I will be busy then.
014
Why don't I see App Settings in my admin, even though I want a mobile app?Solved
Other guides mention Logo & Splash Screen and Welcome Screens, but my Settings menu has no App Settings group at all.
014
Can a coupon work only on smaller orders, up to a certain amount?Solved
I want a code that helps first-time buyers with small baskets, but not on big orders.
014