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Why do only some abandoned carts show up in my abandoned cart list?
My analytics show lots of people leaving the checkout, but only a few carts are listed.
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Accepted
A cart is only captured once there's an email to send the reminder to. The shopper has to have items in the cart and type a valid email address into the email field on your checkout page. Visitors who leave before entering an email can't be emailed, so they aren't listed.
Also check:
- Abandoned Carts → Settings: Enable abandoned cart capture & recovery emails is ticked. When it's off, no carts are captured.
- The Abandoned Cart Recovery plugin is active for your store.
The Overview tab shows the 10 most recently captured carts.
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