Why is there no Edit button on some of my orders?

An order can't be edited once it reaches one of these statuses:

• Cancelled
• Return Requested or Return Approved
• Refunded
• Exchanged

At that point the order has been closed or is going through a return, so changing its items or totals would make the records wrong. The Edit button only shows on orders in other statuses, such as Pending, Processing, Shipped or Delivered.

You can still change the status with Update Status, add notes and print the invoice on these orders.