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Will my business email keep working if I change my domain's nameservers?
I use email on my domain ([email protected]). The custom domain setup asks me to replace my nameservers. Is my email going to break?
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Accepted
It might, so check before you switch. Changing nameservers moves all of your domain's DNS to the new nameservers, not just the website.
WCart's setup only creates the records that send mybrand.com and www.mybrand.com to your store. The DNS setup card lists just the nameservers to copy. It does not show or add email (MX) records or any other records your domain uses.
Before you change nameservers at your registrar:
- Make a note of your current DNS records, especially MX and any TXT records your email provider gave you.
- Contact our support team so those records can be carried over.
Until you click Verify & activate, nothing changes for your store. If you already started, Cancel drops the pending change.
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