0
What do the different order statuses mean?
I see Pending, Processing, Shipped and more. What should I use when?
· 165 views1 answer
0
Accepted
The main flow is Pending → Processing → Shipped → Delivered. There is also:
- Cancelled
- Awaiting Verification: a Bank Transfer or UPI order whose payment proof is waiting for you to confirm
- The return lifecycle: Return Requested / Approved / Rejected, Refunded, Exchanged
- For pickup orders: Ready for Pickup → Collected
Changing a status updates stock and reward points automatically. With the Push Notifications plugin, customers also get an alert when you change an order's status to Shipped, Delivered or Ready for Pickup.
Sign in to answer. Sign in or create an account.