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Can I freeze a customer's store credit?

I am looking into a disputed refund and don't want the customer to spend their wallet balance yet.

generalcustomers

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1 answer

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Yes. From the customer's wallet you can top it up, adjust the balance, or freeze it. While it is frozen, the balance cannot be spent at checkout.

Unfreeze it once the matter is settled.

Answered by Wcart Team·
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